News Archive for April 2006
C H A N D I G A R H
a phone call away. New air-conditioned taxis ... Narayan Sewa Sansthan to open centre in ... open a centre in the city as ... PSEB union threatens protest over outsourcing Mohali ... done through outsourcing. Employees of the PSEB ... PEC to consult Centre on nomination provision ... Guru Nanak-36 beat Coaching Centre to enter ... while Coaching Centre 42 (team A) beat
Saturday April 29 2006, 10:36PM
Tests rule out bird flu in Barwala
a phone call away. All a user ... do is call up at a given ... of a call centre which would divert ... call to the providers of the radio ... and registration centre for several of these ... Narayan Sewa Sansthan to open centre in ... open a centre in the city as ... Announcing the opening of a centre for ... said the centre would become functional in ... at the centre once a week to ... appliances, sewing centre, car pantry and plumbing ... PSEB union threatens protest over outsourcing Our ... done through outsourcing. The decision was taken
Saturday April 29 2006, 10:36PM
More South Asia News
Asian Pacific Post - When state-run Indian Airlines ordered its overweight flight attendants to lose weight last month, it was a small sign that some instinct for self-preservation still stirred in its withered breast The rape and murder of a call centre worker, Pratibha ...
Friday April 28 2006, 04:29AM
Indian BPOs now target of online jokes
Get $250 NRI Account Call 1800-INDIA-10 & ... As India continues to be outsourcing ... happened to outsourcing and offshoring," says Atul ... 2003 "Outsourcing and offshoring are no ... Outsourcing is just one of the categories ... Osama and outsourcing," explains Vivek K, marketing ... to stop outsourcing! The joke quotes former ... jokes on call centre employees and other ... Joseph, a call centre employee. He cites ... in the call centre also. However, the
Thursday April 27 2006, 04:19PM
BPO jokes dominate web, mobile space
As India continues to be outsourcing hub ... happened to outsourcing and offshoring," says Atul ... Outsourcing and offshoring are no longer just ... Outsourcing is just one of the categories ... Osama and outsourcing," explains Vivek K, marketing ... to stop outsourcing! The joke quotes former ... jokes on call centre employees and other ... Joseph, a call centre employee. He cites ... in the call centre also. However, the ... oppose RBI's outsourcing UK SII to launch
Thursday April 27 2006, 02:25PM
INTERNET NEWS STORIES
control over call quality because it uses ... that some call "crimeware." The new company ... The call for independent innovation is included
Thursday April 27 2006, 02:25PM
Pak BPOs look to India for training
Get $250 NRI Account Call 1800-INDIA-10 & ... Indians working in Pakistani call centres? ... train their call centre staff. Already 18-20 ... two newly-established call centres in Pakistan. People ... been hired from call centres in Delhi ... and domestic call centres, with 30 more ... setting up call centres besides other incentives ... to promote outsourcing, forecasts that the BPO ... where the call centre industry is at ... in the outsourcing of voice-based call centre ... up a call centre in Pakistan." At ... there are 123 call centres operating in ... On the average these call centres employ ... what i call Hacking out own Leg
Thursday April 27 2006, 10:57AM
Gates says tech can help make Vietnam a miracle economy
side, the outsourcing side," he said, suggesting ... Vietnam build call centers and other outsourcing ... community technology centre into each of Vietnam's
Monday April 24 2006, 09:16PM
Uganda: Country Soon to Jump Onto the Outsourcing Bandwagon
Onto the Outsourcing Bandwagon Email This ... in the outsourcing industry, offshoring the refining ... out of outsourcing. InterGlobal Services (IGS), a ... call centre operator in conjunction with the ... 150-seater world-class call centre in Jinja, 80 ... The call centre will employ 450 operators ... courses including call technologies and call centre ... Ugandan's with outsourcing job opportunities." Serebra, which ... an e-Learning centre in Jinja called IT ... the future call centre operators and managers ... the first outsourcing centre in the country ... from the outsourcing company. In this age ... Nasscom, India's outsourcing industry will face a ... US companies that operate call centres in ... complained the call centre agents' English accent ... Jump Onto Outsourcing Bandwagon Sole Fixed-Line Provider ... to Cut Call Rates by 90 Percent
Monday April 24 2006, 08:26PM
Vietnam to be next BPO centre: Bill Gates
as an outsourcing centre similar to India ... software development, outsourcing. There's an opportunity to ... call centres," he added. Print | Mail ... Internet Data Centre. Site optimized for Internet
Monday April 24 2006, 11:44AM
The O Word: Why are retailers scared of Offshoring?
Offshore laggard, outsourcing leader? To diagnose this ... Outsourcing is simply the subcontracting of work ... areas of call centres and IT. (Offshoring ... equated with outsourcing, but it can also ... This distinction between offshoring and outsourcing is ... stranger to outsourcing. Particularly in IT and ... investments in outsourcing. In fact retailing today ... on outsourcing in a whole series of ... UK retail outsourcing sector will grow to ... By contrast with outsourcing, the number of ... Tesco’s Hindustan Service Centre is one of ... 2005 the centre is expected to have ... software research centre in Cape Town. Dell ... customer care centre and a new product ... centre in India. The list may not ... an Indian call centre back to the ... agreements (offshore outsourcing only) – Where the ... advisors on outsourcing, shared services and offshoring ... Top User centre Log in Log in
Monday April 24 2006, 10:46AM
War of the worlds in Bangalore
boom and outsourcing. Have Karnataka locals reaped ... business process outsourcing also known as call ... Even in call centres, the difficulty of ... places, that call centres stop giving Anglicized ... at the Centre for Policy Research, New
Monday April 24 2006, 08:23AM
Altitude Software accelerates contact centre campaign building and ...
accelerates contact centre campaign building and selling ... independent contact centre vendor, announces the availability ... EMEA Contact Centre Report by Gartner Next-generation ... centre solutions on display at leading financial ... leading contact centre event in the Middle ... the contact centre. The Altitude Fast Script ... for contact centre campaign flows and agent ... by contact centre agents in Windows and ... any contact centre organization to add their ... to contact centre operational managers in performing ... successful contact centre outsourcing providers, from Saudi ... full contact centre interactions, including not only ... it allows outsourcing business managers to accelerate ... the contact centre. The Altitude uCI (Unified ... for Contact Centre Infrastructure, EMEA, 2006', which ... the contact centre market. ARTICLE OPTIONS Add ... of contact centre solutions for Unified Customer ... multimedia contact centre market in those regions ... The Contact Centre (UAE), HSBC/The Saudi ... Africa), Global Call Centre (Tunisia), Dubai Government
Monday April 24 2006, 06:36AM
Without counsel, vendors have you by the fine print
Globe and Mail - When the Ontario government convened a task force last year to investigate its many information technology (IT) project failures, it called on several public sector officials, vendors and consultants, but only one lawyer. That lawyer, Duncan Card ...
Sunday April 23 2006, 12:53AM
Road Safety - April 2006: No Improvement
least one call on their hand-held mobile ... Churchtown test centre with less than a ... The atmosphere in the test centre would ... the testing centre. I don't know of ... on the outsourcing of privatised speed cameras
Saturday April 22 2006, 12:15PM
Mega projects: 6 Cong MLAs for 70 pc job
preferred at call centres in Chennai and ... The outsourcing of employment should be restricted ... Visa centre not feasible in Amritsar: Jaiswal ... up visa centre in Amritsar as yet ... He said a visa centre would not ... said the Centre was ready to extend ... He added that the Centre informed state ... He said the Centre was extending all ... electricity bill-collection centre set up in the ... electricity bill-collection centre had been closed down ... the bill-collection centre was not shifted back ... They demanded that the collection centre be ... close the centre in town and shift ... the examination centre at Punjab Police Academy
Friday April 21 2006, 09:41PM
Changing face of outsourcing industry
ZDNet India - Starting in the mid 1980's, the ways of doing business changed forever. The business world was for the first time introduced to the concept of'outsourcing'whatever it thought was not core to profit making. Slowly, through the subsequent decades, we ...
Friday April 21 2006, 10:43AM
Indias best System Integrators
knowledge process outsourcing services. System Integrator Frontier ... Cyberabad Convention Centre during the previous fiscal ... Cyberabad Convention Centre and BEML for upgrading ... consultancy, IT outsourcing and managed services, AMCs ... System integration services, ITIL , IT outsourcing ... Internet data centre, of Goldshield for IBM ... knowledge process outsourcing services space. Highlights Bagged ... introduced a call monitoring system and strengthened ... network operating centre to manage and serve ... set up call monitoring system and ... centre Synopsis CEO: R Sreekrishnan Year
Friday April 21 2006, 10:07AM
India's best Enterprise Var
such as call logging and employee self-service ... and IT outsourcing. Plans are afoot to ... and data centre consolidation. Another large project ... new data centre with fibre backbone across ... the data centre Bagged the Office Tiger ... HP service centre during the last fiscal ... HP service centre Bagged a Rs 30 ... applications like call logging and employee self-services ... Acer service centre Synopsis CEO: Jaspal Singh ... turnkey data centre applications and security and
Friday April 21 2006, 10:07AM
Johor set to attract foreign firms
offices or call centres here before the ... software development, call centre operations, one-stop logistic
Friday April 21 2006, 03:40AM
Nadra and CNIC
Every time we call the Nadra office ... The huge parking area at the Expo Centre should
Wednesday April 19 2006, 04:29PM
Small businesses move to VoIP
member centre | login | register ... With outsourcing we wouldn't end up with ... a small call centre when a project ... problem with call quality and has not ... a large call centre, the cost reductions
Wednesday April 19 2006, 01:20AM
City calendar: 4/17 to 4/23/06
For details, call 412-454-6000. TOMORROW OAKLAND: The ... For details, call 412-624-1052. OAKLAND: Carnegie Mellon ... For details, call 412-268-5765. OAKLAND: The Carnegie ... For details, call 412-622-3131. WEDNESDAY OAKLAND: Carnegie ... For details, call Tawfiq at 412-969-0590. OAKLAND: ... For details, call 412-371-1000. OAKLAND: The Catholic ... For details, call 412-343-0860 or visit www ... to register, call 412-355-7070. DOWNTOWN: The ... at the Rivers Club, Oxford Centre, 301 ... To register, call 412-642-7725. OAKLAND: The University ... For details, call 412-648-1644. UPTOWN: The sixth ... For details, call 412-396-1330 or visit www ... For details, call 412-481-2433. EAST LIBERTY: The ... For details, call 412-365-2145. SATURDAY BLOOMFIELD: Morningside ... For details, call 412-361-9865. BLOOMFIELD: Wildflowers in ... For details, call 412-682-0348. DOWNTOWN: The Catholic ... For details, call 412-628-7132. HIGHLAND PARK: The ... Call 412-682-5280 for details. OAKLAND: Carlow University ... For details, call 412-578-8786. OAKLAND: The Carnegie ... For details, call 412-622-3131. SCHENLEY PARK: The ... For details, call 412-488-7490, Ext. 243. SOUTH ... For details, call 1-888-511-2227, Ext. 145. SQUIRREL ... For details, call 412-422-6538, or visit www ... For details, call 412-361-7748. OAKLAND: St. Paul ... For details, call 412-621-4951. To list events ... readers may call for more information. Or
Wednesday April 19 2006, 12:51AM
WEEKLY PLANNER WEEKLY PLANNER
chamber office, 1121 Town Centre Drive, Suite ... Call 763-783-3553 for promotional information. Minnesota Chapter ... For information, call 651-602-3175. Living Wills Workshop ... org or call 952-707-4110. Wednesday, April 19 ... org or call 651-917-6234. m. expresso … ... org or call 651-962-4120. Ad Fed. Creative ... com or call 952-540-0234. Thursday, April 20 ... 1121 Town Centre Drive, Suite 102, Eagan ... Call 651-452-9872 for information. Twin Cities Wise ... 1121 Town Centre Drive, Suite 102, Eagan ... com or call 952-540-0234. Human Resources Tomorrow: ... Topics include managing change, outsourcing, labor relations ... org or call 952-707-4110. Living a Clutter-Free ... org or call 952-707-4110. Tuesday, April 25 ... SCORE counselor, call 651-297-4222. Business Break Casual ... com or call 952-540-0234. Hispanic Marketing Midwest ... com or call 651-665-0633. Grant Writing Workshop ... Call 651-665-0633 or see www.aguilarproductions.com
Tuesday April 18 2006, 12:41PM
Altitude Software named Visionary in 2006 EMEA Contact Centre Report ...
EMEA Contact Centre Report by Gartner Altitude ... independent contact centre solutions vendor, today announced ... for Contact Centre Infrastructure in EMEA. United ... Next-generation contact centre solutions on display at ... leading contact centre event in the Middle ... provides first-class call centre support for Microsoft ... for Contact Centre Infrastructure, EMEA, 2006', Altitude ... the contact centre.' 'In terms of ... of banking, outsourcing and national governments as ... the contact centre market, providing key elements ... the contact centre. The Altitude uCI (Unified ... the contact centre market and provide key ... Magic Quadrant for the Contact Centre Infrastructure ... the contact centre operational aspects, from agent ... of contact centre solutions for Unified Customer ... multimedia contact centre market in those regions ... The Contact Centre (UAE), HSBC/The Saudi ... Africa), Global Call Centre (Tunisia), Dubai Government
Monday April 17 2006, 04:07AM
Should crudeness be protected as free speech?
Some call it consideration of ... I would call it Pathetic ... out adults, call names, IMO ... out adults, call names, IMO ... much Crudeness, call your legislators ... a judgement call. Whats crude ... okay to call me a ... to ever call me that ... that I call my OWN ... that I call my OWN ... illegals will call us n** ... we might call you if ... women will call you baby ... you can call the police ... Call that denial if you ... Call the Governor! Alert the ... Did Zack call Julia an ... Also, what you call pushing ... most people call having the ... So we call them nationalists- ... decide to call you in ... My students would call your ... complain and call it unfair ... I call you satan because ... and I call em like ... were to call me girl ... to either call me girl ... what I call sowing seeds ... I wont call his name ... going to call me a ... do is call someone an ... and do call themselves n**** ... continued to call me satan ... she not call me that ... license to call her whatever ... continued to call me “satan” ... she not call me that ... license to call her whatever ... continued to call me “satan” ... progressive daycare centre, knock yourself ... The one you call chuck
Saturday April 15 2006, 07:04PM
Woman to Woman
Atlanta Journal Constitution - Diane Glass, a left-leaning columnist, writes the commentary this week and Shaunti Feldhahn, a right-leaning columnist, responds. Diane Glass, a left-leaning columnist, writes the commentary this week and Shaunti Feldhahn, a right-leaning columnist ...
Saturday April 15 2006, 07:04PM
INDUSTRY NEWS&PEOPLE March 2006
to explore outsourcing options for the service ... facilities and outsourcing of certain support functions ... decided to call its new global travel ... and a call center in Belfast, Northern ... the Belfast call center. The airline says ... World Trade Centre, originally built in 1980 ... World Trade Centre building. CWT Launches ... org or call Dana Divine at 509-789-6812 ... Members can call to receive assistance regarding ... THOR24 after-hours call center service from Cendant ... centers and call centers. The tool has ... Plans call for a community consisting of
Friday April 14 2006, 10:01AM
Infy: Progeon may shed its BPO name
Insurance Savings Centre Loan Centre Credit Cards ... Centre Markets Real Estate Stocks Forex Debt ... majors' process outsourcing expertise from the run-of-the-mill ... that is, call centre operations. Progeon has ... that is, call centre operations. Progeon has ... processing to call centre jobs. In the ... respectively to call them BPO operations. This ... of a call centre operation. They now
Friday April 14 2006, 09:54AM
BPOs get serious, axe'fun job'tag
Insurance Savings Centre Loan Centre Credit Cards ... Centre Markets Real Estate Stocks Forex Debt ... From call centres to BPOs to ... When the call centre wave touched Indian ... The call centre industry was new to ... for them, outsourcing is not fun but
Friday April 14 2006, 09:54AM
DNA test identifies Prathibha Murthy's murderer
A DNA test by the Centre ... a Bangalore-based call centre employee, officials of ... country's flourishing outsourcing industry. CDFD said it
Friday April 14 2006, 03:20AM
Khalsa Heritage Complex opens today
Patiala, April 13 On a call given ... employees through outsourcing, a senior functionary explained ... received a call at about 8.30 ... University Information Centre. Candidates with at least ... primary health centre concerned for treatment. She
Thursday April 13 2006, 09:44PM
Riots over star's death closes Indian call centres
Services & Outsourcing Print : Discuss : ... stories News centre News Analysis Comment Features ... closes Indian call centres Outsourcers Infosys and ... that their call centre service would be ... our main call centre, but also our ... the member centre if you have anything ... concerns about the wisdom of outsourcing ... from corrupt call centre staff, and a
Thursday April 13 2006, 04:50PM
Americans seek opportunity in booming Bangalore
and business-process outsourcing industries. President George W ... With its numerous call centres and software ... at the centre of the global outsourcing ... “All I knew about outsourcing in India ... call centres,” Anderson said. “What you ... on global outsourcing. A former software developer
Thursday April 13 2006, 04:14PM
Pharma industry’s new guinea pigs
There’s a new outsourcing boom in South ... At the nearby government medical centre in ... lies in outsourcing. As many as half ... Like high tech call centres and software ... drug trial outsourcing is seen as the ... India’s geographical centre. He is a slight ... a research centre. “Drug trials can teach ... In this light, outsourcing trials to a ... and emergency centre geared for major upgrade
Thursday April 13 2006, 12:40PM
Outsourcing proving popular with public sector
Outsourcing proving popular with public sector Thursday ... million on outsourcing and managed services during ... that total outsourcing and managed services revenues ... spending on outsourcing and managed services by ... position because outsourcing and managed services is ... used for outsourcing and managed services," he ... indicates both call centre support and help
Thursday April 13 2006, 11:57AM
BPOs get serious, axe ‘fun job’ tag
Insurance Savings Centre Loan Centre Credit Cards ... Centre Markets Real Estate Stocks Forex Debt ... From call centres to BPOs to ... When the call centre wave touched Indian ... The call centre industry was new to ... for them, outsourcing is not fun but ... job’ tag Centre to outsource part of
Tuesday April 11 2006, 06:11PM
Pakistan woos top Indian BPO brains
INDIANS are working in Pakistani call centres ... train their call centre staff. Already 18-20 ... two newly-established call centres in Pakistan. People ... been hired from call centres in Delhi ... and domestic call centres, with 30 more ... setting up call centres besides other incentives ... to promote outsourcing, forecasts that the BPO ... where the call centre industry is at
Tuesday April 11 2006, 09:07AM
It's destination Pakistan for Indian BPO brains
Products Street Call | MultiBagger FII Sensor ... Indians working in Pakistani call centres? ... train their call center staff. “Already 18-20 ... two newly-established call centres in Pakistan. People ... been hired from call centres in Delhi ... and domestic call centres, with 30 more ... setting up call centres besides other incentives ... to promote outsourcing, forecasts that the BPO ... where the call centre industry is at ... Internet Data Centre. Site optimized for Internet
Monday April 10 2006, 08:04AM
Worry is sleep, not security
A call centre employee in Bangalore ... murder of call centre employee Pratibha Murthy ... at an outsourcing company after four years
Sunday April 09 2006, 10:53PM
Why credit card misuse on Net is big concern
call 1-800-India-10 now! Great deals on properties ... experts say call centres could adopt to ... a former call centre employee scammed website ... in a call centre." Terming online fraud ... firewalls, phone call recorders etc," he said ... terms of prevention tools, call centres must
Sunday April 09 2006, 04:52AM
Bharti, Nortel sign managed services agreement
host contact centre services for the over ... Network Operations Centre in New Delhi, and ... Bharti’s contact centre architecture. A 24x7 ‘virtual ... new contact centre operation. Calling a single ... the contact centre infrastructure, technology for call ... call routing, call prioritisation, multimedia, unified messaging ... business process outsourcing vendors—TeleTech Services, Hinduja TMT
Friday April 07 2006, 07:53AM
Remember Rendition?
as the outsourcing of torture. Critics of ... what critics call "the fig leaf of ... of the Centre for Constitutional Rights (CCR)
Thursday April 06 2006, 11:03PM
Has Dublin reached its saturation point..
amount of outsourcing deals, both in number ... largest technology outsourcing companies to Ireland and ... in Ireland, call centres were located in ... pan European call centre project for Killarney ... to the centre of commerce, a national ... from the centre to the periphery. Problem ... in Ireland, call centres were located in ... pan European call centre project for Killarney ... in Ireland, call centres were located in ... pan European call centre project for Killarney
Thursday April 06 2006, 10:39AM
Today's Top Stories
of increased outsourcing by their overseas clients ... Q4 results to be centre of market
Thursday April 06 2006, 08:59AM
MIRROR WORKS: JOB WATCH
Barrow-in-Furness by outsourcing specialist Liberata. The company ... a new centre in the town, where ... For further info, call 0151 551 6464
Thursday April 06 2006, 08:37AM
Sonia quits as Jallianwala Trust chief
as the centre for storing and disbursing ... knowledge processes outsourcing (KPO) from India. “Basically ... given a call for a rally to ... University Regional Centre, Ludhiana. The last date ... The centre for examination would be Chandigarh
Wednesday April 05 2006, 10:50PM
A tale of two Indias
face Indian outsourcing threat Jailing of Indian ... answer the call of nature. The talk ... its watersports centre. Her husband Vijay, who ... age of outsourcing, high technology and nuclear
Wednesday April 05 2006, 01:58AM
eGain Appoints beeone GmbH as Premier Partner for German Region
and contact centre software for in-house or ... boosts contact centre productivity by centralising interaction ... CRM consulting, call centre outsourcing, systems integration ... and contact centre software for in-house or ... their traditional call centres, help desks, and ... multisite contact centre management, and certified out-of-the-box ... with leading call centre, content, and business ... com or call the company's offices: United
Tuesday April 04 2006, 09:47PM
Topic: All our jobs to India?
used to call them out to train ... long distance call. n the flip-side I ... need the call centres etc. to be ... stance in outsourcing their callcentres. As a ... of those call centre operatives get their ... However, call centres get a really ... The plus side to outsourcing as Katy ... experiences with call centres where my phone ... I enjoyed my time in call centres ... about outsourced call centres a while back ... to stereotype call centres here or there ... are good call centres. The last ... thru the call centre in India. This
Tuesday April 04 2006, 01:47PM
Economic security demands that we remove safeguards
for offshore outsourcing, the modern “giant sucking ... has opened call centres in India and
Tuesday April 04 2006, 01:40PM
Egypt touts outsourcing
Services & Outsourcing Print : Discuss : ... thoughts on outsourcing Focus on costs hurts ... India launches outsourcing staff database Skills gap ... stories News centre News Analysis Comment Features ... as offshore outsourcing location Experts say that ... tout for outsourcing business and some experts ... by Egyptian call centre specialist Xceed, Evan ... to outsource call centre and business process ... are not outsourcing the responsibility, so regular ... fledgling outsourcing industry access to cheap
Tuesday April 04 2006, 11:46AM
Judge's concern over interpreters
that in outsourcing its interpreting services from ... have a call centre like solicitors have ... advantage of outsourcing it to an agency
Tuesday April 04 2006, 07:57AM
H I M A C H A L P R A D E S H
urging the Centre to enhance the pension ... on a call given by the All-India ... going for outsourcing to ensure that its ... from the Centre. The contractors also delayed ... urging the Centre to enhance the pension ... The Centre had, in response to the
Monday April 03 2006, 09:48PM
Business Briefs&Pressure Points: Business Briefs - April 2006
launch its Call Centre Initiative that will ... involved in outsourcing to address the challenge ... Roberts Environmental Centre into environmental and sustainability
Monday April 03 2006, 08:22PM
It’s destination India for young Americans
Call 1-800-INDIA-10 now! Great deals on properties ... 06 Call centres: Kalam’s mantra for India’s ... and Business-Process Outsourcing industries. US President George ... With its numerous call centres and software ... at the centre of the global outsourcing ... All I knew about outsourcing in India ... call centres," Anderson said. "What you find ... on global outsourcing. A former software developer
Monday April 03 2006, 12:44PM
Virtualisation enables utility computing
servers make outsourcing easy By Manek Dubash ... option for outsourcing. Despite the terminology battles ... form of outsourcing, not a million miles ... So essentially, IT departments call us because ... our data centre. It takes about seven ... our data centre now has 14 Egenera
Monday April 03 2006, 01:53AM
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